Passport services are available Tuesday, Wednesday & Thursday 1pm – 6pm & Saturday 10am – 1pm.
Passport Service is available by appointment only at the Norfolk Public Library. There are passport acceptance agents on staff at the Library who are available to help you obtain your U. S. Passport. An appointment is required for passport services. Appointments may be made using the form at the bottom of this page (this is the preferred method) or by calling the library (508-528-3380).
Do you meet the criteria for a renewal? You do not need to come in for that, just mail it to the passport services address listed in the application with a check and your old passport.
Renewal criteria:
- You have your passport in your possession to submit with your application.
- It’s undamaged other than normal wear and tear.
- Was issued when you were 16 or older.
- was issued within the last 15 years.
- was issued in your current name or you can document your name change.
What to Expect:
- Important Update: Passport Applications will not be accepted if there are errors or cross outs. We suggest you go online to fill out the form and double check for accuracy before you print it out.
- Routine service can take 10 to 13 weeks
- Expedite service (for an additional $60) can take 7-9 weeks
- These door-to-door timeframes include both our processing times and mailing times on the front and back end.
Please click on the following link to ensure that you have the proper documentation and forms before your appointment.
Forms are also available at the library.
Items you will need:
- Completed application form
- Identification (Valid Drivers License, Naturalization Certificate, Previous US Passport, Current Government or Military ID)
- Photocopy of ID
- Evidence of US Citizenship
- Previously issued, undamaged U.S. Passport
- Certified birth certificate issued by the city, county or state
- Consular Report of Birth Abroad or Certification of Birth
- Naturalization Certificate, Certificate of Citizenship
- 2 Checks (1 payable to the Department of State, and 1 payable to the Town of Norfolk). Personal checks are acceptable. We do not accept credit or debit cards. Current prices can be viewed here.
- A current photo ( Passport photo services are available at AAA and most pharmacies)
Special instructions for applicants age 16-17:
- Completed application form
- Identification (Valid Drivers License, Naturalization Certificate, Previous US Passport, Current Government or Military ID)
- Photocopy of ID
- Evidence of US Citizenship
- Previously issued, undamaged U.S. Passport
- Certified birth certificate issued by the city, county or state
- Consular Report of Birth Abroad or Certification of Birth
- Naturalization Certificate, Certificate of Citizenship
- Show parental awareness
- A legal parent or legal guardian appearing with you in person when you apply for your passport. The agent or employee accepting the application will ask your legal parent or legal guardian to sign Form DS-11. Bring a photocopy of that parent or guardian’s ID.
- Submit a signed note from your legal parent or legal guardian with a photocopy of their ID.
- Submit proof that your legal parent or legal guardian is paying your application fees (Example: parent or guardian name is written on the check or money order).
- We may ask you to submit a notarized statement from your legal parent or legal guardian (e.g., on Form DS-3053) which states he or she supports you receiving a passport. The statement must be accompanied by a photocopy of that parent or guardian’s ID.
- 2 Checks (1 payable to the Department of State, and 1 payable to the Town of Norfolk). Personal checks are acceptable. We do not accept credit or debit cards. Current prices can be viewed here.
- A current photo (Passport photo services are available at AAA and most pharmacies. No glasses can be worn in the photo, do not wear a white shirt.)
Special instructions for children under 16:
- Completed application form
- Identification (Valid Drivers License, Naturalization Certificate, Previous US Passport, Current Government or Military ID)
- Photocopy of ID
- Evidence of US Citizenship
- Previously issued, undamaged U.S. Passport
- Certified birth certificate issued by the city, county or state
- Consular Report of Birth Abroad or Certification of Birth
- Naturalization Certificate, Certificate of Citizenship
- Show parental relationship
- U.S. birth certificate (also evidence of U.S. citizenship)
- Consular Report of Birth Abroad or Certification of Birth (also evidence of U.S. citizenship)
- Foreign birth certificate
- Adoption decree
- Divorce/Custody decree
Please note: Some documents, like a U.S. birth certificate, show both U.S. citizenship and parental relationship. These documents must be originals or certified copies (not photocopies).
- Show parental consent
- Both parents/guardians must authorize the issuance of the child’s passport. The best way to do this is for both parents/guardians to go with the child in person to apply for the passport.What if both parents/guardians cannot appear in person? Click here.
- A separate check for each child (payable to the Department of State) and 1 check (payable to the Town of Norfolk). Personal checks are acceptable. We do not accept credit or debit cards. Current prices can be viewed here.
- A current photo (Passport photo services are available at AAA and most pharmacies. No glasses can be worn in the photo, do not wear a white shirt.)