Always wanted to work in a library? Now is your chance! NPL has the following openings:

Library Associate (2 positions)

Grade 3 (subject to union negotiations)

Under the direction of the Circulation Supervisor, the Library Associate provides service and assistance to patrons at the circulation desk. The position requires the ability to understand and follow library policies and procedures and the skills to use PC’s with Windows operating system and the automated circulation system effectively.

Responsibilities will include but are not limited to:
• Charging and discharging library materials including holds and renewals
• using the SIRSI Circulation System to issue library cards, accept and record payments for materials, submit requests for inter-library loans
• assisting patrons in using the Commonwealth Catalog to request items outside of the SAILS system
• assisting patrons in the use and location of library materials within the building,
• assisting patrons in the use of the automated catalog
• providing reference services and recommending appropriate material to library users as needed
• understanding, explaining and enforcing library policy and procedure
• using reservation software for museum passes, Stuffbrary items and program registrations
• generating and reconciling daily holds reports
• facilitating and assisting with the use of technology in the library as well as items patrons may bring in
• reconciling the cash drawer at the end of each shift
• other duties as assigned.

It is preferred a candidate for this position will have previous library experience and an Associate’s degree or higher. Experience working with the public is highly desirable. Each position is a 10 hour per week part time library position, and will require some evening and weekend work. One position will begin in May 2022, the other June 2022.

Email all letters of interest, resume, and three professional references to [email protected] AA/EOE


Programming Coordinator

25 hours per week
Grade 6 (subject to union negotiations)

The Programming Coordinator is responsible for developing, facilitating and evaluating programs for patrons of all ages at the Norfolk Public Library. The Programming Coordinator will plan and implement programming for all ages (infants to adults). This position by its nature will include evening and weekend work. The starting date of this position is June 2022.

Essential Functions:

• Works with the Director and Associate Director to develop, implement and facilitate programming for adults.
• Collaborates with the Senior Youth Services Librarian on children and teen programs.
• Schedules and leads several regularly occurring and special programs each month for a variety of age groups, including obtaining and preparing all necessary materials.
• Researches, makes contact and negotiates with potential program presenters.
• Inputs all programming information into the library’s online calendar and website, as well as coordinates with staff to ensure all programs are publicized effectively.
• Develops community relationships to increase and diversify the programs that are offered.
• Provides friendly and proactive customer service to patrons.
• Maintains a programming budget, keeping a record of all expenditures, including contracts, invoices and receipts.
• Facilitates the set up and cleanup of the program space, as well as introduces and provides support to speakers.
• Assists with various other projects in the Youth Services department.
• Fills in at the Circulation Desk as needed.
• Other duties as assigned.

Recommended Minimum Qualifications:

Education, Training and Experience: For appointment as a Programming Coordinator, a Bachelor’s degree or higher is required. Two years of previous public library programming or event planning experience is preferred.

To apply candidates must forward a cover letter, resume and salary requirements to [email protected] AA/EOE


Director of Library Services

40 hours/week, Salary range is $73,608 – $103,886 (effective 7/1/22)

The primary function of this position is to perform supervisory, administrative, and professional work in directing, managing, and administering the operations, services and programs of the Norfolk Public Library in accord with the policies established by the Board of Library Trustees and the Town as well as the requirements of Massachusetts laws and regulations.

Essential Functions:

  • Responsible for the daily operations of the library, reporting directly to the Board of Library Trustees; develops, reviews, and implements policies and procedures in conjunction with the Board of Library Trustees and Town Administrator; maintains and improves the efficiency and effectiveness of all areas under their direction and control.
  • Evaluates community needs and responds to complaints and suggestions from the public Recommends policies, services, activities, and changes in operation. Works directly with the Board of Library Trustees in administrative, technical and advisory capacity. Assures compliance with applicable state and federal laws. Conducts comprehensive public relations program to promote the library’s role in the community and keeps the public informed of the library’s activities and programs.
  • Ensures that the library collections meet the needs of the community. Ensures that collections are weeded appropriately.
  • Develops and implements innovative programs and activities to meet community needs and promote optimal use of the library. Coordinates library programs and outreach services with community and regional organizations such as the Council on Aging, school districts, and Friends of the Library.
  • Directs and manages library personnel. Responsible for staff direction and productivity. Administers personnel policies and collective bargaining agreements. Oversees personnel recruitment. Responsible for hiring, firing, evaluation, and discipline.
  • Prepares the annual budget of the library for consideration by the Board of Library Trustees, the Town Administrator, and the Advisory Committee. Manages and directs the expenditures of library accounts and other sources of revenue. Seeks supplemental revenue sources whenever possible. Oversees purchase of all library materials in accordance with Town and state statutes.
  • Responsible for assuring the library building is maintained and safe for staff and patrons.
  • Oversees the preparation of state aid application and any grant applications.
  • Prepares agenda and documentation for Board of Library Trustees meetings. Attends all meetings and reports on library activities.
  • Oversees technology for both staff and patrons, ensuring that the tools and infrastructure are adequate to meet the demand.
  • Requires a Master of Library Science degree from an ALA accredited graduate school and a Certificate of Professional Librarianship issued by the MBLC.

Email all letters of interest, resume, and three professional references to [email protected]. AA/EOE

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